Just like no two businesses are the same as yours, no two HVAC service providers are the same. The challenges and demands of a commercial property vary greatly from a residential HVAC system. You want to make sure that you have a trusted partner to service your space as quickly and honestly as possible. To help inform your next commercial HVAC decision, here are five things to look out for when hiring a commercial service.
Commercial Track Record
While you may find an HVAC contractor that says they service commercial systems, it doesn’t necessarily mean that they are truly experienced and excellent at these. Before hiring, ask the service provider for some references and reviews from other commercial spaces to get a feel for their track record with such systems. You can also scan through review platforms like Google and Facebook to see what businesses have publicly said about them.
Beyond just reviews and references, it is important to make sure that this HVAC provider is truly dedicated to commercial services and your business. Ask questions directly about your specific commercial unit to make sure that they are familiar with the ins and outs of your unit. If you’re a restaurant owner, you probably don’t have the same air conditioning unit as a warehouse, so why should your service be the same?
Emergency 24/7 Service
Whether you’re there or not, your HVAC system can malfunction. If you have a problem at the end of the regular working hours, you don’t want to be waiting until the next morning for a repair. You want a quick response to both set up the repair and to get it done. By waiting for hours or days for a solution to your HVAC problems, you could be jeopardizing the bottom line of your business. Make sure to find a trusted HVAC partner who will quickly respond to your property’s needs with service day or night.
Estimates Written Up Front
Just like being without air conditioning affects your business’ bottom line, so does paying for repairs. Don’t get caught off guard by a price-gouging estimate. Make sure to ask your potential service provider if they will quote the repair upfront. This way, you know exactly what is being done and for how much. If needed, you can then take this estimate to another vendor to make sure you’re getting the best price.
Licensed & Insured Technicians
Similar to servicing your home, you want to make sure that your provider is licensed and insured to complete this work. This is a great way to qualify your potential service provider to make sure that they work with the quality and integrity that you want in your home.
Stellar Services and Your Business
Here at Stellar Services, we are proud to provide all the above to our customers, whether commercial or residential. Our technicians are your go-to experts on HVAC units, refrigeration, ice machines, and more in Gainesville, FL, and the surrounding areas. We will never sacrifice the integrity of our work for a profit and will only complete repairs with your prior approval.
As a member of the Gainesville community for nearly a decade, we value our local businesses and treat them like family. For all your commercial property HVAC needs, get in touch with our team.